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Privacy Policy

At Academy Insurance, we prioritize your privacy. This Privacy Policy outlines the types of personal information we collect through our website, mobile applications, emails, phone interactions, and other channels (collectively referred to as our "Systems"), the reasons for collecting this information, how we utilize and share it, and the choices available to you regarding your data. We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

Information Collection

We gather non-public personally identifiable information ("Information") that identifies you and is not publicly accessible. This includes:

  • Information You Provide: During the quoting, application, or claims processes, you may provide details such as your name, address, phone number, email address, driver's license number, vehicle identification number (VIN), vehicle details, and date of birth.
  • Transaction Information: We collect data about your interactions with us and others, including payment history, claims, coverage details, and vehicle modifications.
  • Third-Party Information: We may obtain information about you from consumer reporting agencies, such as motor vehicle reports and claim histories, where permitted by law.
  • Location Data: With your permission, we may access your current location via our app or browser to provide location-based services.

Use of Information

The Information we collect is used to:

  • Process and service your policy.
  • Settle claims.
  • Communicate with you, including sending transaction confirmations
  • Market our services to you, including sending promotional materials or offers for products and services from Academy Insurance, or other communications about our company business and events.

Information Sharing

We disclose Information about our customers or former customers only as permitted or required by law. This may include sharing with:

  • Agents, carriers, investigators, appraisers, attorneys, and others involved in processing your application, servicing your policy, or handling claims.
  • Service providers who perform business, professional, or insurance functions on our behalf, provided they agree to keep the Information confidential and use it solely for the intended purpose.
  • Organizations conducting actuarial research or audits, ensuring you are not individually identified in any research report.
  • Other entities as permitted by law, such as other insurance companies if you are involved in an accident with their insured, our reinsurers, insurance-support organizations that detect and prevent fraud, consumer reporting agencies, medical professionals or institutions to verify coverage or conduct operations or services audits, state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities, or if ordered by a subpoena, search warrant, or other court order.

Access and Correction of Personal Information

If you are a resident of California you have the right to request access to and correction of the personal information we have collected from or about you. To do so, please contact us. If you wish to correct information provided to Academy Insurance by a third party, we will assist you in contacting the applicable third party. For residents of other states, we will take reasonable steps to verify the accuracy of the personal information in our records upon request.

Confidentiality and Security

We restrict access to your Information to employees who need it to provide products or services to you. We maintain strict safeguards to protect your Information from unauthorized access.

California Residents

The California Consumer Privacy Act provides California residents with additional rights, including the right to know what personal information we have collected about you over the past 12 months, the right to request deletion of this information (with certain exceptions), the right to opt-out of the sale of Information, and the right not to be discriminated against for exercising these rights. To exercise these rights, please contact us.

Changes to This Policy

Academy Insurance reviews its Privacy Policy regularly to ensure compliance with laws, industry standards, and internal procedures. We reserve the right to change this Policy at any time and may not notify you of such changes. However, we will post the changes on the Privacy Policy page of our website, so that you will always have access to the information we collect and how we use it. We encourage you to check our website frequently for updates.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Academy Insurance

Address: 12735 Hawthorne Blvd, Hawthorne, CA 90250

Phone: 1-800-559-0090

Email: service@academyais.com

Website: https://www.academyautoinsurance.com/

SMS Messaging Terms

By opting in to receive text messages from Academy Insurance Services Inc., you agree to the following:

  • Use of Information: We collect and use your phone number solely for the purpose of sending text messages, including notifications, and updates related to Academy Insurance Services Inc.
  • Message Frequency: Message frequency may vary.
  • Charges: Standard message and data rates may apply. Check with your mobile carrier for details.
  • Opt-Out: You can opt out of SMS messages at any time by replying “STOP” to any message you receive from us. Once opted out, you will no longer receive text messages.
  • Support: For help, reply “HELP” to any message or contact us at service@academyais.com or (800) 559-0090.

Visit https://www.academyautoinsurance.com/en/privacy for privacy policy and https://www.academyautoinsurance.com/en/terms for Terms of Service.

Data Sharing:

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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